TERMS & CONDITIONS

Welcome to CMHBNB! By booking a stay at any of our properties in Salt Lake City, UT, or Nashville, TN, you agree to comply with the following Terms & Conditions. These policies are designed to ensure a safe, respectful, and enjoyable experience for all guests and neighbors.

HOUSE RULES SUMMARY

Check-in: 4:00 PM
Check-out: 10:00 AM

Children/Infants: Allowed

Pets: Allowed (in select units – see listing)

Parties/Events: Not allowed

Smoking: Not allowed inside or on balconies

RENTAL AGREEMENT & IDENTIFICATION

All guests must:

Sign a rental agreement
Provide a valid government-issued photo ID

These must be submitted before receiving check-in instructions. Standard cancellation policies still apply if this requirement is not fulfilled.

DETAILED HOUSE RULES

No Smoking or Drug Use: Smoking, vaping, or drug use (including marijuana) is prohibited inside, on balconies, or in shared hallways. Violation incurs a $1,000 fine.

No Parties or Excessive Noise: Parties and gatherings are prohibited. Quiet hours are from 10:00 PM to 8:00 AM. Violations may result in a $1,000 fine and possible removal.

Amenity Use: Pools, gyms, and other shared spaces may be closed or maintained without prior notice by building management.

Cleanliness: Leave no more than 1 bag of trash in the unit. Excessive messes may result in additional charges beyond the standard cleaning fee.

General Clean-Up: Please leave the space tidy. You’re not expected to deep clean, but pick up after yourself.

Late Check-Out: Must be requested 24 hours in advance. Additional fees apply. Unauthorized late check-out may be charged.

Early Check-In: Available upon request and subject to availability. $20/hour fee applies.Unauthorized early entry is not permitted.

Damaged/Missing Items: Inventory is tracked. Charges apply for missing or broken items.

Cleaning Complaints: Must be reported within a reasonable timeframe after check-in.

Mail & Packages: Deliveries are not permitted to the unit. We do not assist with mail retrieval.

Respectful Communication: Profanity or threats toward staff may result in immediate cancellation without refund.

Valid ID Required: Bookings must be made with a valid ID. Fraud or identity theft will be reported.

Security Camera: One outdoor-facing camera monitors the entryway. Tampering will result in termination of your stay without refund.

Unauthorized Guests: Additional guests not disclosed at booking will incur a $100/night/guest fee.

Treat Property with Care: If you open it, close it. If you use it, clean it. If you move it, put it back.

Drain Care: Do not wash hair down the drains. Use garbage bins to dispose.

Lost Keys or Passes: Lost key fobs or parking passes will incur a $300 replacement fee.

Pool/Hot Tub Rules: No smoking or vaping, no glass containers, 2 guests per unit. Violation incurs a $500 fine.

CANCELLATION POLICY

100% refund if canceled 14 or more days before check-in
50% refund if canceled 7–13 days before check-in
No refund if canceled less than 7 days before check-in

Cancellations must be submitted through the original booking platform. Timing is based on when the cancellation request is received.

Need Help?
If you have any questions or concerns about your stay, feel free to contact us directly at hailie@cmhbnb.com.

Thank you for choosing CMHBNB!

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