PRIVACY POLICY - CMHBNB

At CMHBNB, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book a stay, or communicate with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, government-issued ID, and billing/payment details.
  • Booking Information: Dates of stay, property selected, number of guests, and special requests.
  • Communications: Messages or inquiries sent to us via email, booking platforms, or contact forms.
  • Website Use Data: IP address, browser type, pages viewed, and interaction with our site (via cookies or analytics tools).

2. How We Use Your Information

We use your information to:

  • Process and manage your bookings
  • Verify guest identity and prevent fraud
  • Communicate with you before, during, and after your stay
  • Respond to inquiries or customer service requests
  • Improve our services and website functionality

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with
Trusted service providers (e.g., payment processors, cleaning partners) & booking platforms (Airbnb, Booking.com, etc.) in accordance with their terms.

Legal authorities if required to comply with applicable laws.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or destruction.

5. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your data (subject to legal or operational requirements)
  • Opt out of promotional communications

6. Cookies

We may use cookies and similar technologies to enhance your browsing experience and collect anonymous site usage data. You can disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.

If you have any questions about this Privacy Policy or your data, please email us at team@cmhbnb.com.

Thank you for trusting CMHBNB!